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5 Key Things to Consider in an ERP Software Selection Project

5 Key Things to Consider in an ERP Software Selection Project

Picking the right ERP solution can be tough. There are lots of options when considering an Enterprise Resource Planning (ERP) system today, partially because generic ERP solutions that must be customized are being replaced with cloud-based, industry-specific solutions. From agriculture and transportation to entertainment and banking, there now are specific solutions for many industry verticals. […]

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Scott Fisher

EFW’s Net Promoter Score Program Measures Customer Satisfaction

Q: Why implement a Net Promoter Score Program? A: The Net Promoter Score (NPS) has become one of the most popular approaches to measure and improve customer service. It’s a metric that a growing number of our clients are adopting to gauge not only customer satisfaction, but our performance. Along with recognizing the transformative business […]

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Eric Mautner

M&A: What You Need To Know

Q: What is the most common hurdle a buyer and seller face when attempting to consummate a transaction? A: The most common hurdle is the gap between what the seller feels the business is worth, and what the buyer is willing to pay. For the seller, it can be an emotional decision and they may […]

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Tara Meier

Choosing the Right 3PL and Supporting Supply Chain Excellence

Choosing the right third-party logistics (3PL) provider can make or break your goal of achieving supply chain excellence and have a significant impact on your company’s brand. Q: What are some top factors to consider when evaluating a 3PL’s potential to deliver supply chain excellence while upholding your brand? A: You want to ensure that […]

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