Articles

Last Mile Delivery

Julie Colona

White Glove Services: When It’s Time to Call In a Specialist

Q: When and why would someone need a special commodities carrier? A: Special commodities carriers are experts at performing complex, often delicate, moves that most freight carriers would not typically handle. Customers that utilize special commodities carriers expect an extra level of care, professionalism, and quality of service. Special commodities carriers are selected when the transport […]

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Amazon Delivery Drivers, Assemble!

Amazon Delivery Drivers, Assemble!

Amazon shoppers may soon have the option to have their orders assembled upon arrival, says a Bloomberg report. The e-commerce giant is testing the premium service as online furniture and housewares sales continue to soar and shoppers get more comfortable making big-ticket purchases online. Amazon currently offers scheduled at-home delivery to a particular room, but […]

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USPS Steps Up Its Fleet Game

USPS Steps Up Its Fleet Game

The U.S. Postal Service (USPS) invested in the most significant modernization of its fleet in three decades. It recently awarded a 10-year contract to Oshkosh Defense to manufacture a new generation of U.S.-built delivery vehicles as part of a multi-billion-dollar effort to replace the entire fleet. The new vehicles will be equipped with either fuel-efficient […]

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Paul A. Myerson

Omnichannel Delivers, But at What Cost?

Amazon, the most successful e-commerce company of all, gained a competitive advantage through its two-day free delivery for Prime customers. Many other pure e-tailers and brick-and-mortar retailers moving to omnichannel retail—where customers engage with companies in a variety of ways, including in a physical store, or via websites and mobile apps—have followed suit to some degree.

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You’ve Got Drone Mail

Many drone delivery services involve dropping packages on the ground outside of homes and businesses, making them vulnerable to theft and bad weather. That’s where the smart drone mailbox comes in. These new mailbox concepts, developed by startups Valqari and DRONEDEK, involve a technology-enabled container that receives and stores packages in a secure, climate-controlled box […]

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